Posts Tagged ‘elder abuse’

What Aging Parents don’t know about HOTEL KEY CARDS

Tuesday, March 9th, 2010

HOTEL KEY CARDS

Ever wonder what is on your magnetic key card?

Answer:
a. Customer’s name
b. Customer’s partial home address
c. Hotel room number
d. Check-in date and out dates
e. Customer’s credit card number and expiration date!

When you turn them in to the front desk your personal information is there for any employee to access by simply scanning the card in the hotel scanner. An employee can take a hand full of cards home and using a scanning device, access the information onto a l aptop computer and go shopping at your expense.

Simply put, hotels do not erase the information on these cards until an employee reissues the card to the next hotel guest. At that time, the new guest’s information is electronically ‘overwritten’ on the card and the previous guest’s information is erased in the overwriting process.

But until the card is rewritten for the next guest, it usually is kept in a drawer at the front desk with YOUR INFORMATION ON IT!

The bottom line is: Keep the cards, take them home with you, or destroy them. NEVER leave them behind in the room or room wastebasket, and NEVER turn them into the front desk when you check out of a room. They will not charge you for the card (it’s illegal) and you’ll be sure you are not leaving a lot of valuable personal information on it that could be easily lifted off with any simple scanning device card reader.

For the same reason, if you arrive at the airport and d iscover you still have the card key in your pocket, do not toss it in an airport trash basket. Take it home and destroy it by cutting it up, especially through the electronic information strip!

If you have a small magnet, pass it across the magnetic strip several times. Then try it in the door, it will not work. It erases everything on the card.

Information courtesy of: Metropolitan Police Service.

PLEASE FORWARD to friends and family

This is pretty good info. Never even thought about key cards containing anything other than an access code for the room!

Incompetent Elders Can’t Sign Legal Papers

Tuesday, February 16th, 2010

I am hearing more and more about how someone in a family gets an elder with dementia to sign a durable power of attorney when the person is no longer competent to know what they are signing.
© 2010, AgingParents.comOther siblings are upset and angry about manipulation of the vulnerable elder. Is it legal to get a signature under those circumstances? Of course not. But people do it to take control of money and believe that they can get away with it because the elder won’t object and because it’s expensive to try to stop the person who is the “agent” on the power of attorney.

Is there anything one can do if this has happened to your elder? Yes, there may be something you can do. First, if the elder has “cognitive impairment” or has been diagnosed with dementia, it is important to get a letter from the elder’s physician verifying that he or she is not competent to handle his or her finances any longer. Without medical or psychological evaluation of the elder and evidence from one of these professionals, it is almost impossible to protect the elder from financial abuse.

One way around the problem is to seek the advice of an elder law attorney, who may be able to convince the court to order an evaluation, even if the “agent” objects to having the elder tested for competency by a doctor.

If an agent on a durable power of attorney has taken control of the elder’s finances and is not using the elder’s money for the elder’s benefit, it may be time to get the authorities involved. Taking an elder’s money and using it for any purpose other than to care for and protect the elder’s health, safety and quality of life may be financial abuse. If so, it must be reported to the police, adult protective services in your area, or to a doctor, who will report the problem to the proper law enforcement entity. The letter reporting the evaluation of the elder’s mental competency is a crucial part of reporting alleged elder abuse. Without it, law enforcement may not be able to tell who is being truthful and who is not.

Carolyn L. Rosenblatt, RN, Attorney

Senior Wanders From a Care Facility, Later Found Dead Outside

Wednesday, January 27th, 2010

By Carolyn L. Rosenblatt, RN, BSN, Attorney

Yesterday, there was a news report of another heartbreaking story of an elder who died of exposure after wandering outside a nursing home. She got lost and died in the cold.  How does this happen?  It’s not the first story I’ve read of such a tragic death.  Aren’t the care facilities watching our elders?

The truth is, it’s hard to keep track of elders who get confused and wander.  Care facilities that offer skilled nursing, as this facility did, are supposed to be able to monitor their residents and keep them safe at all times.  Federal and State regulations mandate that safety precautions be taken to protect elders who are known to be confused and unable to protect themselves.  What goes wrong?

I’ve read the citations from our state, hundreds of them, given to nursing care facilities which failed to keep their residents safe and something went terribly wrong. What goes wrong is that in every instance, the facility is violating its own policies and procedures by not paying attention, being distracted, or simply by having incompetent staff.

What can be done about this?  How can we prevent it?  First, the state needs to more carefully monitor and significantly punish facilities that violate safety standards.  A common consequence when the state finds a safety violation is a citation and a small fine to the facility.   Guess that’s not doing the job, is it? Sometimes, these facilities need to be shut down.  Cutting state budgets for enforcement of the rules literally costs lives.

Further, families need to become the safety police.  They need to call their elder every day and visit whenever possible.  I can assure you that the quality of care a nursing home resident gets has a relationship to how often family visits and calls to check on them.  If your elder has a tendency to wander outside, be sure you insist that safety measures are in place, specifically tailored to your aging loved one’s habits and needs.  If you speak up, ask questions and require accountability, your parent or loved one’s chances to stay safe are a lot better.

© 2010, AgingParents.com

What Price, Denial? Elders losing mental capacity

Monday, December 21st, 2009

What Price, Denial?

Sometimes I am astounded by the situations we encounter as consultants being asked for advice. Elders losing mental capacity and being at risk for financial abuse are recurring themes.

Take this real situation, in a question I recently answered in response to an anonymous person. The location is unknown, but it could be anywhere. It seems that Dad was declared incompetent three years ago. He attends a senior center in his town several days a week. A woman there has been giving him lots of attention and the family is worried. She may not be in the U.S. legally. Her interest seems to come from ulterior motives. Dad has money. He has been financially abused before, and the family is aware of the problem.

The family is worried about what to do because the woman is now persuading Dad to do things with her outside the senior center. They all think she’s after his finances. Here’s the astonishing part: the Dad, incompetent and financially abused in the past more than once, still has access to his checking account and his money market accounts! What are they thinking?

My advice was the obvious: immediately cut off his access to the checking account and money market account. They would need to do this via a durable power of attorney. I am hoping this family had him sign one before he became incompetent. If not, it may be too late. You can’t legally sign documents when you’re incompetent. If they blew it, and never got this done, they have only one choice to protect Dad from a financial predator, and that is guardianship, also called conservatorship. It requires going to court. It’s expensive. It’s a lot of trouble. In Dad’s case, it might be the only thing left that could keep him from financial disaster.

I had a lot of trouble understanding how a family with a Dad in that condition could let him keep using his money freely, knowing he couldn’t make competent decisions. Maybe he has so much money no one cares, but that would be very unusual. It is financial abuse waiting to happen, and it ‘s not the first time.

Is the family in denial about what financial incompetence means? Are they afraid of Dad? Are they all such wimps that they can’t simply step up and take responsibility? I’m not sure, but this is not the first time I have been asked about this, and in a similar situation.

Financial abuse is estimated to cost our elders $2.6 billion per year. We hope that is enough to get everyone’s attention. Here’s what adult children need to know to keep this from happening to you and your loved ones.

1. Have a durable power of attorney signed by your aging parent now, while he/she is still competent. If you don’t know how to do this, start with your local Agency on Aging, and ask for a referral to the right help.
2. When Mom/Dad starts to slip mentally, is declared incompetent by a doctor, or otherwise shows signs of being unable to make safe financial decisions, take charge and don’t hesitate. It’s what loving and responsible children do for their aging parents. Use that power of attorney and take over. That’s what the document is for. Protect her or him from being a victim of abuse.
3. If you are reading this when your elder is already incompetent, and wouldn’t know what he’s signing, forget trying to get a power of attorney. It’s no longer legal to get a signature on something an elder can’t understand anymore. You have to see an attorney and get a guardianship/conservatorship.

If writing this saves one single person from being ripped off, I would be very happy. I am urging everyone with aging loved ones to take a hard look at your own parents. Your denial or theirs about their vulnerability carries too high a price.

To get more specifics about what to do if your parent is not able to handle finances anymore, see the short booklet, How to Handle Money for Aging Loved Ones, part of The Boomer’s Guide to Aging Parents, available at AgingParents.com or on Amazon.
© 2009, AgingParents.com